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Shipping & billing

Pricing

All pricing worldwide is in USD, except for Australia and New Zealand which is charged in AUD. Australian orders are subject to 10% GST. THE BEACH PEOPLE AUSTRALIA PTY LTD are an Australian Registered company with Australian Business Number 89 617 864 132. The Beach People reserves the right to change pricing at our discretion and without notice.

The Beach People Online uses IP Address based Geo-Location to show location based pricing and charges. This affects currency selection and taxes. Transactions not completed naturally, either by design or by mistake, TBP reserves the right to cancel the order or charge the excess due to the result of the scenario.

Shipping

# Your order will be dispatched within two business days.

# Orders are shipped via Australia Post for both for Domestic and International.

# We now ship to P.O. Boxes Domestically.

# Once items have been shipped, they become the property and responsibility of the purchaser. If a product arrives damaged or is misplaced, it is the purchaser’s responsibility to liaise with Australia Post. No refunds or replacements will be given for products missing or damaged in transit.

# Please enter your shipping address correctly as once it has been received and dispatched we can no alter the address and you will be charged the standard applicable postage rate to resend.

# If the product was marked with ‘pre-order’ your item will ship automatically when in stock and you will be sent tracking emails on the day of dispatch.

# Either you or your representative, that is 18 years of age or older, must be present to receive your delivery. If no one is available to receive the delivery, our Shipping partners will leave a card for re-delivery. In certain cases a re-delivery fee may be applied to your order. Examine your order upon delivery to ensure that there are no visible signs of damage, missing or incorrect items. In the event that there are missing, damaged or incorrect packages, please retain the item(s), and contact us in Australia on 07 5523 4841, or in the United States on (424) 832-3706 or Toll Free on 1-844-94BEACH (1-844-942-3224) within 48 hours of your delivery.

Domestic Delivery Times

All domestic orders placed that request express post before 9am (EST) will be dispatched on the same day.

 

   Shipping Method Cost  Area 1 Area 2 Area 3 Area 4
   Regular $10 2-3 Business Days 3-4 Business days 5-7 Business Days 7-10 Business
Days*1
   Express $25 Guaranteed next business day delivery within the Express Post DEdelivery network*2 Guaranteed next business day delivery within the Express Post delivery network*2 Guaranteed next business day delivery within the Express Post delivery network*2 1-2 Business Days

 

*1 Maximum 10 business days for the most remote locations in Australia
*2 Please check the Delivery Network on the Australia Post Website to confirm delivery times

 
Area 1 – Sydney, Brisbane, Gold Coast, Sunshine Coast, Northern Rivers, Toowoomba, Coffs Harbour, Port Macquarie, Newcastle, Central Coast, Woolongong, Canberra
Area 2 – Melbourne, Adelaide, Bendigo, Albury Wadonga, Cairns, Townsville, Mackay, Hobart, Launceston
Area 3 – Regional areas outside above mentioned areas
Area 4 – Perth, Darwin

International delivery Times

   Countries Shipping Cost Delivery Time Estimate
   New Zealand $10 / kg 4-7 Business Days
   Asia Countries $17 / kg 7-10 Business Days
   Other Countries $20 / kg 10 Business Days

Tracking

You will receive tracking information from the shipping provider. All tracking enquiries and estimated delivery times must go through the relevant freight provider for your country. The Beach People will not be able to track items on behalf of customers.

Customs

Customs charges may be applicable from time to time, as dictated by the governing bodies of that country. Customs charges are not covered in our shipping fees and, if incurred, are payable by the customer.

Promo Codes

Offer cannot be combined with any other codes, promotions or discounts unless otherwise advertised. Limit one coupon per customer per transaction only. Offer applies to pre-tax merchandise only (excluding shipping charges).

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Join our community of sea lovers &
save 15% on your first online order.*

*Applies to new email subscribers only. You will receive a code via email for
15% off your first online order only. This offer is not stackable.