Terms and Conditions

Welcome to The Beach People. When you choose to purchase our product you are subject to the following terms and conditions. We advise you to please read these conditions carefully prior to purchase, as once items have been bought, you are agreeing to abide with these.



Our Eucalyptus Sheets Now Come with a 30-Day Guarantee

We are so confident that you will love the silky-smooth luxury of our eucalyptus bedding that your satisfaction is guaranteed. If you’re not happy with your sheets, simply let us know within 30 days, and you’ll get a full refund.

30 Days: Return your item within 30 days of purchase for a full refund.

Terms and Conditions:

Returns will be refunded in the original payment form, minus any shipping and handling that may have been charged. If a discount was applied at purchase, that discount will be proportionally applied to the credit. Gift cards and international purchases are not eligible for returns.

If you were the recipient of a product as a gift, returns shall be honoured if requested within thirty (30) days of the original purchase and refunds shall be issued in the form of store credit only.

The 30-day guarantee window applies to the date of delivery.

Please allow up to 1 week from receipt of your return for the refund to be applied to your credit card or account. The Beach People is not responsible for lost or undelivered returns that are not shipped using pre-paid The Beach People shipping labels.

To begin the process of initiating a return, please email customer service at hello@thebeachpeople.com.au

Wondering what happens to the sheets you return? They are professionally cleaned  and donated to local shelters.

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link from any website that is not owned by you.

This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our manufacturers, The Beach People have the right to refuse or cancel any orders placed for product listed at the incorrect price. The Beach People also has the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, The Beach People will immediately issue a credit to your credit card account in the amount of the charge.

Only one promotional code can be used per order at the checkout. Our Platform will not allow for the use of more then one code to be utilised. Please note Gift Cards can still be used when a discount / promotional code has been used. Promotional codes can not be used in conjunction with sale, markdown and promotional items unless stated otherwise. 

The promotional code provided to new subscribers entitles them to receive 10% off their first purchase.

  • The code must be applied in the cart in order to receive the discount.
  • Promotional code will not work on sale items 
  • The Beach People has no obligation to advise an entrant of an incomplete or otherwise non-compliant entry.
  • Only one (1) promo code can be applied to a single order. This includes free gift offers requiring a promo code to be applied.

If you are unsure how to complete this promotion, please contact customer service before finalising your order. Promotional offers will not be honoured unless the relevant code has been applied in the cart and no refund will be offered if promotion was not completed correctly. The promotion cannot be applied to an order that has been completed, nor can the relevant promo code and discount be applied to an invalid order.

You agree to indemnify, defend and hold harmless The Beach People, its directors, employees, and consultants from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use of this Website or your breach of these Terms of Service.

The intellectual property rights in all software and content, including The Beach People brand and all other trade marks, trade names and logos made available to you on or through this Website remains the property of The Beach People and are protected by copyright laws. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible. Please see our Shipping & Billing page for further information. In order to contract with The Beach People you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. The Beach People retains the right to refuse any request made by you.

Our Contract

  • When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us for the purchase of the goods will not be formed until your payment has been approved by us and we have debited your credit or debit card.

Pricing and Availability

  • Whilst we try and ensure that all details, descriptions and prices which appear on this website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. Where applicable, prices are inclusive of GST. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the 'Total Cost'.
  • The Service may contain typographical errors or other errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fill any orders that you may place based on information on the Service that may contain errors or inaccuracies, including, without limitation, errors, inaccuracies or out-of-date information regarding pricing, shipping, payment terms, or return policies.


  • Payment Our website accepts payments using Visa, MasterCard, Amex, PayPal and AfterPay. Once your credit card has been validated, upon clicking “PLACE ORDER” we will debit your credit card immediately for the full order amount.

Discount Codes

  • Promotional discount codes - We may from time to time offer promotional discount codes which may apply in respect of any, or certain specified, purchases made through this Website.
  • The conditions of use relating to any discount code will be specified at the time of issue.
  • Only one code may be used at any one time

Sale Items

  • Prices as marked
  • No Refunds on Sale Items
  • No exchanges on Sale Items
  • No Credit Notes on Sale Items

Buy One Get One Free Promotions

  • Prices as marked
  • Free item available on the product of equal or lesser value
  • No Refunds on Buy One Get One Free Promotions
  • No Exchanges
  • No Credit Notes on Sale Items

Gift Cards

  • Gift cards are issued as e-gift cards that are sent in an email. Gift cards are issued in specific currencies, for example, an e-gift card issued in Australia is only redeemable on our Australian website. They are not redeemable for cash or travellers' cheques. No change will be given for a purchase made with a gift card. The gift card expires twelve months from the date purchase. Any unused balance will not be refunded or credited when the card expires. When the cost of a purchase exceeds the available card balance, the cardholder will be required to make up the difference with an alternate form of payment. Gift Cards should be treated like cash. The Beach People disclaims all responsibility for lost or stolen cards.

Personal details – Any personal information that you provide to us will not be released, sold or rented to any entities or individuals outside of The Beach People. See our Privacy Policy page for more details.

See our Shipping & Billing page and Returns page for more details.

By subscribing to our enews/registering to be notified when a product is back in stock you are authorising us to send you communications.

All emails and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received an email in error please notify The Beach People at <ahref="mailto:hello@thebeachpeople.com.au">hello@thebeachpeople.com.au Messages contain confidential information and are intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy any e-mail not addressed to you.

Please notify the sender immediately by e-mail if you have received an e-mail by mistake and delete the e-mail from your system. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited.

Offer cannot be combined with any other codes, promotions or discounts unless otherwise advertised. Limit one coupon per customer per transaction only. Offer applies to pre-tax merchandise only (excluding shipping charges).

For information on our Return Policy click HERE